1777bet Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the 1777bet Privacy Policy page. We understand that entrusting your personal information to any online platform is not a decision to be taken lightly — especially a betting platform that involves financial transactions. That is why 1777bet takes this responsibility very seriously, and we want you to have a clear picture of exactly what happens to your data.

This Privacy Policy outlines our practices regarding the collection, use, storage, sharing, and protection of your personal data when you use the 1777bet platform – including the website, mobile app (where available), and all related services we provide.

1777bet is an online betting platform operating under a valid licence, offered exclusively to users in Malaysia. In this Privacy Policy, references to "1777bet", "we", or "the platform" refer to the entity that owns and operates the online betting platform at 1777bet-khelo.com.

This Privacy Policy applies to all individuals who:

• Visiting or browsing the 1777bet website without registering an account.
• Registering and becoming a member of the 1777bet platform.
• Contacting the 1777bet customer support team through any available channel.
• Using any product or service offered by 1777bet.
• Participating in 1777bet promotions, lucky draws, or marketing campaigns.

This policy is drafted in compliance with the Malaysia Personal Data Protection Act (PDPA) 2010 and internationally recognised data protection principles. Any disputes relating to data privacy will be governed by Malaysian law.

1777bet collects various types of personal data depending on how you interact with our platform. We only collect information that is genuinely necessary to provide you with a safe, fair and efficient service.

Indirectly Collected Data: In addition to data you provide directly during registration or transactions, 1777bet also collects data automatically through cookies, tracking pixels and server logs when you use our platform. This data helps us identify and prevent fraudulent activity and improve platform performance.

Every piece of data we collect has a clear and legitimate purpose. 1777bet uses your data solely in the context of delivering the best and most secure online betting experience for Malaysian players. The following are the primary ways your data is used:

• Account Management: To create, manage and maintain your 1777bet account, process registration, verify your identity through KYC, and grant access to all platform features.
• Transaction Processing: To process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, and to handle your withdrawal requests securely and accurately.
• Security & Fraud Prevention: To detect and prevent unauthorised access, money laundering, bonus abuse, fraudulent activity, and any security threats to your account or the 1777bet platform.
• Regulatory Compliance: To meet applicable legal and regulatory requirements, including Malaysia's PDPA 2010, anti-money laundering (AML) compliance and operating licence obligations.
• Service Communications: To send important notifications related to your account — such as deposit confirmations, withdrawal confirmations, security alerts and terms updates.
• Responsible Gambling: To monitor usage patterns and identify early signs of problem gambling, enabling 1777bet to offer appropriate support to members who may need assistance.
• Platform Improvements: To analyse usage patterns in aggregate for the purpose of improving platform design, resolving technical issues, and developing new features that better serve Malaysian players.
• Direct Marketing (with consent): To send promotional information, bonus offers, and the latest news about 1777bet – only where you have given explicit consent to receive marketing communications.

1777bet firmly believes that your personal data belongs to you. We do not sell, rent, or disclose your data to third parties for their own commercial purposes. However, there are limited circumstances in which sharing data with certain parties is necessary to provide our services to you:

• Payment Processors: When you make a deposit or withdrawal using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX, the required transaction details are shared with the relevant payment processor solely to complete that transaction. These payment processors are bound by strict data protection agreements with 1777bet.
• Identity Verification Services (KYC): To verify your identity in compliance with anti-money laundering regulatory requirements, 1777bet uses accredited third-party KYC service providers. Only the minimum data necessary for verification purposes is shared.
• Platform Technology Providers: Technology companies that help us operate the 1777bet platform — such as server infrastructure providers and cybersecurity services — have limited access to data strictly necessary for their technical functions, under binding confidentiality agreements.
• Legal Requirements: 1777bet may disclose your data to Malaysian government authorities or relevant regulatory bodies when required by a court order, warrant or valid legal obligation. We disclose only the minimum data necessary in such circumstances.
• Financial Crime Prevention: Where there is reasonable suspicion of money laundering, fraud, or other criminal activity, 1777bet may disclose relevant information to the appropriate authorities in accordance with our legal obligations.

The security of your data is a core technical priority at 1777bet. We continuously invest in state-of-the-art security infrastructure to protect your data to the highest standard achievable in the online betting industry.

• 256-bit SSL Encryption: All communications between your browser or device and 1777bet's servers are protected by TLS/SSL protocol with 256-bit encryption – the same standard used by Malaysia's major banking institutions such as Maybank and CIMB.
• Encryption of Stored Data: Sensitive data such as financial information and identity documents stored in the 1777bet database is encrypted using industry-leading encryption algorithms at rest.
• Strict Access Controls: Access to 1777bet members' personal data is restricted to staff who genuinely require it to perform their job duties, with regular access monitoring and auditing in place.
• Two-Factor Authentication (2FA): 1777bet encourages the use of two-factor authentication to add an extra layer of security to your account, ensuring no one else can access it even if they know your password.
• 24/7 Security Monitoring: 1777bet's security monitoring system operates around the clock to detect suspicious activity, intrusion attempts, or usage anomalies that may indicate a security threat.
• Regular Security Audits: 1777bet conducts regular internal and external security audits, including penetration testing by independent security experts, to identify and patch vulnerabilities before they can be exploited.
• Incident Response Procedure: We maintain a tested security incident response procedure to address any data breach promptly and notify affected members as required by law.

The 1777bet platform uses cookies and similar tracking technologies to enhance the user experience, maintain security and understand how members use our platform. The following are the types of cookies used by 1777bet:

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the 1777bet platform, including your ability to log in and complete transactions. For more information on managing cookies, please refer to your web browser's help guide.

1777bet does not retain your data indefinitely. We have a clear data retention policy based on legal requirements, operational needs, and the principle of data minimisation:

• Active Account Data: For as long as your account remains active, 1777bet will retain the data necessary to provide services to you, including profile data, transaction history, and gaming records.
• After Account Closure: Upon account closure, 1777bet will retain certain data for the period required by Malaysian law – typically 7 years for financial records in accordance with accounting, tax, and anti-money laundering regulatory requirements.
• Technical Log Data: Technical access logs and security data are typically retained for 12 to 24 months for security and technical troubleshooting purposes.
• Support Communications: Live chat transcripts and support emails are retained for 2 years for quality control purposes and as a reference in the event of a dispute.
• Marketing Data: If you withdraw your consent to receive marketing communications from 1777bet, your data will be removed from our mailing list within 30 days. However, a record of your withdrawal will be retained to prevent any unwanted communications from being sent to you in the future.

Once the relevant retention period has ended, your data will be securely deleted or anonymised in a way that can no longer be linked back to your identity.

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and 1777bet's commitment to your privacy, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you. 1777bet will process access requests within 21 working days.
• Right to Rectification: If personal data held by 1777bet about you is inaccurate or incomplete, you may request a correction at any time through your account profile settings or by contacting our support team.
• Right to Withdraw Marketing Consent: You may withdraw your consent to receive marketing communications from 1777bet at any time by clicking the "unsubscribe" link in any promotional email or through your account notification settings.
• Right to Lodge a Complaint: If you are not satisfied with how 1777bet handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or with the 1777bet support team.
• Right to Erasure (within legal limits): You may request the deletion of your personal data, subject to applicable legal retention requirements. Deletion requests that conflict with our legal obligations may not be fully accommodated.

To exercise any of the rights above, contact the 1777bet data privacy team by email at support@1777bet-khelo.com, stating the type of request, your full name, and your 1777bet account ID. We may require additional identity verification before processing your request to protect your privacy.

In the context of 1777bet's platform operations involving international technology infrastructure, your personal data may in limited circumstances be processed or stored on servers located outside Malaysia — for example, in connection with cloud storage services or international payment processing.

When cross-border data transfers occur, 1777bet ensures adequate protection is in place through the following measures:

• Data transfers only take place to countries or recipients that provide a level of data protection equivalent to or stricter than Malaysia's PDPA 2010.
• Binding data processing agreements incorporating standard data protection clauses are included in all contracts with service providers involved in cross-border data transfers.
• We conduct regular compliance reviews of third-party service providers to ensure your data protection standards are consistently maintained.

The 1777bet platform is strictly for individuals aged 18 and above, without exception. We do not knowingly collect personal data from minors and do not permit underage individuals to use our platform in any capacity.

• During the registration process, 1777bet carries out age verification to ensure that only individuals who meet the minimum age requirement are able to create an account.
• If 1777bet discovers that personal data belonging to a child under 18 has been collected inadvertently, we will promptly delete that data and close the relevant account.
• If you believe your child or an underage individual has registered an account on 1777bet, please contact our support team immediately at support@1777bet-khelo.com.

1777bet reserves the right to amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or technological developments. We are committed to keeping you informed of any material changes:

• Material amendments to this Privacy Policy will be communicated to registered 1777bet members via their registered email or in-platform notification at least 14 days before the changes take effect.
• The "Updated" date shown at the top of this page will be revised to reflect the date of the most recent update.
• Continued use of the 1777bet platform after an amended Privacy Policy comes into effect will be considered acceptance of the updated terms.
• Previous versions of the Privacy Policy are kept in our archives and can be requested through the 1777bet support team if needed.

If you have any questions, concerns, or requests relating to this Privacy Policy or how 1777bet handles your personal data, please contact us through the following channels:

• Data Privacy Email: support@1777bet-khelo.com (please include "Data Privacy Inquiry" in the email subject line)
• Live Chat: Available within the 1777bet platform – 24 hours a day, 7 days a week for immediate assistance
• Response Time: 1777bet aims to respond to all privacy enquiries within 5 business days, and to formal data access requests within 21 business days.

You also have the right to lodge a complaint regarding the handling of your personal data with the relevant regulatory authority in Malaysia if you believe your privacy rights have been violated. However, we strongly encourage you to contact 1777bet first to give us the opportunity to resolve any issues directly.